Audience Engagement Strategies - Master The 3 C's

Every good business owner whether you are online or offline you will need marketing plan and strategies to get customers in the door and keep them coming back for more of what you offer.
below are three tools to master if you want to keep you audience engage with you.

Audience Engagement Strategies -The 3 C's To Master To Get Then Engage Starting Today!!


Content -Is King! Just make sure your content always helps/service your customers.
Creativity- Make it your own
Consistency-Post often 

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Ask for feedback.

Whether customers have a good or bad opinion about your business, they will make their feelings known. Invite customer feedback to show you are listening. Place comment cards on your business counter, or conduct a survey.

Customer feedback helps you hone your customers’ specific needs so you can find the best solutions to their problems. The better your offering meets their needs, the more your business will grow.

Always listen carefully to comments and respond promptly, whether it’s a compliment or a complaint. The worst thing you can do is ask for feedback then not address concerns. Even negative feedback is valuable and can give you an honest gauge of customer satisfaction.

Related  The secrets to online marketing 

Connect.

With technology, there are more ways to begin conversations with your customers than ever before. There are many online tools and social media outlets you can use to reach customers.

When you engage with customers online, be careful not to create a one-way conversation. Ask customers questions, and respond to their inquiries.

Also, make sure your website is top-notch, and start a blog to engage your customers and prospects. Build customer relationships through your online presence.

 Show appreciation.

Reward long-time customers with a loyalty discount program. You can hand out reward cards, or use a loyalty program app to track customer rewards.

With a loyalty program, customers earn points for buying your goods or services. After earning a certain number of points, the customer gets a reward. For example, you could reward a customer with a discount on their next purchase.

Related

• Ways to Build Killer Relationships With Customers
• Email Marketing 

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